Singapore News Channel, Singapore News Network

If you are considering a shipping container pool from Kurt Wittin Kustom Container Pools of Winnipeg, Canada, you should hear the story of a real customer of Kurt Wittin. Since 2016 we have sent Mr. Witton over $30k, we have had nothing but major issues with his integrity and his products. Pool #1 was declared as structurally unsafe by a local engineer (CLICK HERE for the letter) along with other issues such as it being shipped incomplete (no railing, no cover, no sand filter, and more). After months of chasing Mr. Wittin, he finally offered to replace the pool under warranty with “zero” cost to us. He spent several weeks texting us updates, even sending pictures and video of “our pool” only to find out later everything was a lie (texts/emails of him admitting this can be provided). Eventually the replacement pool arrived 6 weeks later than promised with a whole different set of issues. Just like the structural engineer, that was hired to inspect pool #1, Mr. Witton failed to pay the crane company $4800 to swap the pools, and we were forced to pay to avoid a lien on our home. The new pool had major plumbing issues which he failed to take care of and the liner coating blistered so severely the day after it arrived that it will require a complete sandblasting and replacement. In addition, the replacement pool was missing a set of stairs to get up to the deck, still missing a pool cover (which was paid for originally as an option), missing the railing which is required by law, and missing some upgrades he promised for the issues on pool #1. In all, this replacement that was supposed to cost us nothing has cost nearly $16,000 on top of what we originally paid for the pool. It has required hundreds of hours of extra work on our part.